Introduction
Charles Reuben Estateis committed to protecting your privacy.
This Privacy Statement explains how we use and disclose personal information which we hold about you and the privacy rights you have in relation to that information. We encourage you to check this Privacy Statement on our website regularly, as this Privacy Statement may change from time to time.
Your personal information
Personal information we may collect, or which may be held by us about you, may include
- your name
- your postal address
- your telephone and mobile phone number
- your email address
- verbal communication between us
- credit card information
- information about services and goods we provide to you
- information about enquiries you have made both electronically and verbally
How we collect your personal information
We collect personal information from you in a variety of ways, including: when you interact with us electronically or in person; when you access our website; and when we provide our services to you.
Use of your personal information
We use your information to provide our service to you. We also use it to improve our service and to notify you of opportunities that we think you might be interested in.
Charles Reuben Estate may employ other companies or individuals to assist us in providing our services. These third parties may have access to information needed to perform their function but cannot use that information for other purposes.
Security of your personal information
Charles Reuben Estate recognise the trust with which individuals provide personal information, and such information will not be used or disclosed for any other purposes without consent, except in exceptional cases when disclosure may be required by law or is necessary to protect the rights or property of Charles Reuben Estate or any member of the public, or to lessen a serious threat to a person's health or safety.
We take reasonable steps to protect your personal information. However we are not liable for any unauthorised access to this information.
Changing or deleting your personal information
Information contained on the database may be amended by contacting us by email: info@charlesreuben.com.au
A request may be made to delete personal information, and all reasonable steps to delete the information will be made, except where it is required for legal reasons.
Use of website tracking technologies
When you visit our website we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
As is very common for companies, we use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. We use cookies to improve the experience of people using our website.
Third party sites
Our website has links to other websites not owned or controlled by us. We are not responsible for these sites or the consequences of you going on to those sites.
Accommodation Policy
- Check in strictly after 2pm / 14:00, Check out before 10:00 / 10 am
- Free cancellation 14 days in advance. Fees apply thereafter: 50% of total booking cost until 7 days before arrivel. 100% of cost within 7 days of arrival.
- No parties or events
- No visitors without approval by the ower. Charges will apply
- No pets unless pre-approved. Cleaning fees will apply
How to contact us regarding privacy matters
If you have any questions in relation to our terms and conditions, privacy matters or our privacy policy, please contact us on email info@charlesreuben.com.au
Alternatively you can write to us at:
Charles Reuben Estate
777 Middle Tea Tree Road
Tea Tree, Tasmania 7017
These policies were created on 29/02/2016
Updated 30.4.2018
